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Proneo, trgovina in storitve, d.o.o.
Gorjančeva 11, 1000 Ljubljana, Slovenia
(hereinafter referred to as a real estate company)

Client: a person which signed a brokerage contract with a real estate agency. Real estate brokerage contract: is a contract by which a real estate agency commits that will try to find and connect a third person with the client for conducting a  purchase and sale agreement or rent and lease agreement, the client commits to real estate agency to pay a commision if the agreement is concluded.

Real estate purchase and sale mediation includes:

  • preparation and conclusion of real estate brokerage contract,
  • informing the client and third parties about market circumstances, which are important for defining the price of real estate, with the rules that are important for a valid purchase and sale agreement, with the amount of tax obligations and prices of notary services,
  • identify the legal status of the property with acquisition of real estate documents (statement from land registry), determining the legal status of contracts, if the property is not already registered in the land registry,
  • written warnings, notices, certificates,
  • view of the property with potential customers after real estate brokerage contract is signed,
  • advertising a real estate in the media to a maximum agreed amount,
  • familiarizing the client with the property and bringing the client in touch with a third person,
  • presence of the client at real estate views,
  • determining the actual state of the property,
  • informing the client with the findings of the legal status of the property and warrning the client about identified errors,
  • whenever the subject of the real estate brokerage contract is a purchase or sale of land, a real estate agency checks the specification of land use, which is determined with spacial planning act i.e. the planning information of land,
  • telephone communication with the customers,
  • participation in negotiations for conducting a  purchase and sale agreement.

With the specific authorization the client can authorize a real estate agency to store the original documents until the completion of the transaction, preparing the handover protocol and to be present at the handover.

Real estate rent and lease mediation includes:

  • preparation and conclusion of real estate brokerage contract,
  • informing the client and third parties about market circumstances, which are important for defining the price of real estate, with the rules that are important for a valid rent and lease agreement, with the amount of tax obligations and prices of notary services,
  • identify the legal status of the property with acquisition of real estate documents (statement from land registry), determining the legal status of contracts, if the property is not already registered in the land registry,
  • written warnings, notices, certificates,
  • view of the property with potential customers after real estate brokerage contract is signed,
  • advertising a real estate in the media to a maximum agreed amount,
  • familiarizing the client with the property and bringing the client in touch with a third person,
  • presence of the client at real estate views,
  • determining the actual state of the property,
  • informing the client with the findings of the legal status of the property and warrning the client about identified errors,
  • whenever the subject of the real estate brokerage contract is renting or leasing of land, a real estate agency checks the specification of land use, which is determined with spacial planning act i.e. the planning information of land,
  • telephone communication with the customers,
  • participation in negotiations for conducting a  rent and lease agreement.

Real estate agency checks the legal status of the property before the conclusion of contract. The client will be warrned about all possible legal and clerical errors at the real estate.

Real estate agency is insured for liability for damage caused to the customer or third party with the infringement of the real estate brokerage contract, namely, that liability is covered with insurance company Triglav d.d., Ljubljana, Verovškova 60 B, 1000 Ljubljana, for all cases during the year.

Protecting the interests of the client

The real estate agency will be informing the client about all circumstances, that are important and relevant for his or hers decision making as follows:

  • with market circumstances, which are important for determination of the price in purchase and sale agreement,
  • with market circumstances, which are important for determination of the price in rent and lease agreement,
  • with regulations that are relevant and important for the conclusion of valid sale or lease,
  • with the amount and type of tax obligations of the client,
  • with the amount of notary costs,
  • with the amount of costs of property registration at the land registry and any other costs relating to the contract,
  • with the potential risks associated with disordered legal status at the land registry, with registered clerical rights and other third person rights or other unregulated legal relations.

Client obligations

  • The client has to inform the real estate agency about all circumstances that are important or relevant for real estate mediation.
  • The client has to give to the real estate agency all necessary documentation about the property, which is the subject of the real estate brokerage contract.
  • The client is obliged to inform the real estate agency of any legal or clerical errors on the property, with which he is aware at the conclusion of the real estate brokerage contract.
  • The client is obliged to participate at the first view of the property.

The right for payment and prices

The real estate agency becomes entitled to payment when the purchase and sale agreement is concluded for the property, that the agency has worked for.

In the case of mediation at the purchase or sale of real estate, the real estate company has the right to a commission of up to 4 % + VAT of the property value from purchase and sale agreement. When mediating for both parties (buyer and seller) the real estate agency has the right to claim payment of commision up to 2 % + VAT of the property value from purchase and sale agreement from each party.

Whenever the property value from purchase and sale agreement is worth up to 10.000,00 €, the commission is specialy defined in the real estate brokerage contract.

In the case of mediation at the rent or lease of real estate, the real estate agency has the right to a commission of up to one month’s rent + VAT, which has to pay the client.

The real estate agency has the right to a commission even if the parties subsequently withdraw from the contract.

The real estate agency has the right to a commission even when the client or his family member concludes a purchase and sale agreement or rent and lease agreement for the property, that was subject to mediation, with a third person which was brought and connected to the client by the real estate agency within 1 year the real estate brokerage contract expired.

The real estate agency has the right to a commission even if the client himself finds a third person, with which he concludes a purchase and sale agreement or rent and lease agreement for a real estate which is the subject of real estate brokerage contract. In this case the payment is based on the operations already carried out by the real estate agency and may not exceed one quarter of the commission defined in the real estate brokerage contract. With the case of mediation in purchase of the property, if the third party is a client’s family member (a buyer), the client is obliged to pay the commission in full amount.

The real estate agency is not entitled to commission if the real estate agency itself concludes a purchase and sale agreement or rent and lease agreement with the client or if a purchase and sale agreement or rent and lease agreement is conducted between the client and the real estate agent, which works for the real estate agency.

Other services for the client:

  • real estate registration at the land registry, according to the pricelist of services,
  • preparation of the purchase and sale agreement or rent and lease agreement, according to the pricelist of services.

Validation of general terms and conditions

These general terms and conditions are a part of each real estate brokerage contract, which is conducted between the client and the real estate agency. If the real estate brokerage contract contains articles which are contrary to these general terms and conditions, the articles of real estate brokerage contract are valid.

All possible conflicts will be settled by the Municipal Court in Ljubljana.

Ljubljana, 19.10.2015